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Alliances

Alliances
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Alliances

As a specialist in implementing CRM solutions we have partnered with some of the best in class CRM solution providers. As requirements of organizations differ even if they belong to the same industry force fitting particular CRM software will not serve the purpose. We now a B2C organization will have a completely different process when compared to a B2B environment. Also depending on multiple factors a company might opt for an hosted or a on premise solution.

From an SMB to a large organization, our CRM portfolio provides solutions that would fit requirements, hosting model and budget. The following CRM solution providers are partners with us:

   

Oracle | RightNow

Oracle | RightNow

RightNow customer experience suite enables organizations to deliver superior customer experiences, drive revenue, and improve loyalty and satisfaction. RightNow’s customer experience solution gives you the power to manage the three experiences that matter most across every stage of your customer's journey.

   

Kana

Kana

As the leader in Service Experience Management (SEM), KANA gives managers total control over the customer service process, so they can take care of their brand while taking care of customers. By unifying and adapting customer journeys across the contact center, Web site and social community, KANA's solutions have reduced handling time, increased resolution rates and improved NPS at more than 600 enterprises, including half of the Global 100 and more than 200 government agencies.

   

Maximizer

Maximizer

For businesses of small to medium size and certain segments of a large corporation, Maximizer CRM has been the preferred software solution for past 20 years. The accessibility and adaptability of Maximizer CRM not only adds fuel to your business but also provides the superlative value to your business in the market. Maximizer enables to do more with less as it enables you provide instant access to a central database which contains the entire details of communication with the customers or prospects.

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